No diagnostic fee with a repair
Our $59 service call is waived whenever you approve the repair. Decline it and you owe the $59 and nothing more.
Garage door repair
Garage door repair in Seneca, SC
We repair broken springs, snapped cables, doors off track, and openers throughout Seneca and the surrounding area. Most repairs are quoted at a flat price and finished the same day.
Car trapped inside?Do not force the door or run the opener with a broken spring, because you can bend panels or burn out the motor. Call and we will walk you through releasing it safely.
- 2 to 4 hrstypical arrival on emergency calls
- 92%of repairs finished in one visit
- $0trip fee when we do the repair
- 3,100+repair calls completed since 2011
Symptom checker
Common garage door problems and repair costs
Pick the closest match to see the likely cause, whether the door is safe to keep using, and what the repair typically costs.
Stop using the door
That was almost certainly a torsion spring
A snapped spring makes a bang like a gunshot and leaves the door far too heavy for the opener. You will usually see a visible gap in the coil above the door. The opener will strain, slip, or lift a few inches and drop back.
Do this first
Leave the door closed and unplug the opener so nobody hits the button. If your car is inside, call us and we will talk you through the emergency release.
- Typical repair
- $275 to $460
- parts and labor, quoted before we start
- Time on site
- 60 to 90 minutes
- On the truck?
- Yes, 12 spring sizes on board
- Safe to keep using?
- No, leave it closed
Stop using the door
A lift cable has slipped or snapped
One side rides higher than the other, and you will often find loose cable coiled on the garage floor or wrapped around the drum. It usually follows a spring failure or a worn bottom bracket.
Do this first
Do not try to level it by hand, because the door can drop. Leave it where it is and keep children and vehicles clear of the opening.
- Typical repair
- $185 to $320
- parts and labor, quoted before we start
- Time on site
- 45 to 75 minutes
- On the truck?
- Yes, cables and drums
- Safe to keep using?
- No, leave it closed
Urgent
Rollers have jumped the rail
Usually caused by backing into the door, a broken cable, or a roller that finally gave out. The door sits at an angle and binds hard against the track. Forcing it bends sections and track, which turns a repair into a replacement.
Do this first
Stop operating the opener immediately. If the door is partly open, do not stand or park under it.
- Typical repair
- $210 to $395
- parts and labor, quoted before we start
- Time on site
- 1 to 2 hours
- On the truck?
- Yes, rollers, hinges and track
- Safe to keep using?
- No, leave it alone
Schedule soon
Stripped drive gear or a sheared trolley
The motor runs but the door stays put. On chain and belt units that is a plastic drive gear worn to nothing, or a broken trolley carriage. It is cheap to fix and rarely a reason to buy a whole new opener.
Do this first
Pull the red emergency release so you can open the door by hand, and check that it still lifts smoothly. If it feels heavy, the spring is the real problem.
- Typical repair
- $145 to $265
- parts and labor, quoted before we start
- Time on site
- 45 to 75 minutes
- On the truck?
- Yes, gear and sprocket kits
- Safe to keep using?
- Yes, by hand only
Schedule soon
Safety sensors or close force are out of spec
Photo eyes are required by federal code and reverse the door if the beam is broken or misaligned. A bumped bracket, a spider web or sun glare will do it. If the eyes are clean, the door is dragging and the opener reads it as an obstruction.
Do this first
Wipe both lenses and check that the small indicator lights are solid rather than blinking. If that fixes it, you are done and we charge you nothing.
- Typical repair
- $95 to $210
- parts and labor, quoted before we start
- Time on site
- 30 to 60 minutes
- On the truck?
- Yes, sensors and brackets
- Safe to keep using?
- Yes
Schedule soon
Worn rollers, dry bearings or loose hardware
Steel rollers wear flat, bearings dry out, and the hundreds of bolts in a door work loose over years of vibration. Noise is the early warning. Ignore it and the next call is a spring or a bent track.
Do this first
Nothing you need to do today. Note whether the noise happens on opening, closing or both, because it helps us bring the right parts.
- Typical repair
- $130 to $290
- parts and labor, quoted before we start
- Time on site
- 60 to 90 minutes
- On the truck?
- Yes, nylon rollers, hinges and bearings
- Safe to keep using?
- Yes, but get it looked at
Get it assessed
Section repair, or a single panel swap
Vehicle impacts and storm damage usually hit the bottom two sections. If the panel is still square we can straighten and reinforce it. If it is creased through, a single section replacement is often possible while the model is still made.
Do this first
Take a photo of the whole door plus a close-up of the damage and text it to us. We can usually tell you repair or replace before we come out.
- Typical repair
- $180 to $650
- parts and labor, quoted before we start
- Time on site
- 1 to 3 hours
- On the truck?
- Hardware yes, sections ordered
- Safe to keep using?
- Maybe, depends on the damage
Low priority
Pairing, battery, or a failed receiver board
If the wall button works and the remotes do not, it is usually batteries or lost programming. If nothing works at all, the receiver board or antenna is the suspect, and on units past 15 years boards get scarce.
Do this first
Try a fresh battery and re-pair using the learn button on the motor head. Most brands are a two button, ten second process.
- Typical repair
- $45 to $185
- parts and labor, quoted before we start
- Time on site
- 20 to 45 minutes
- On the truck?
- Yes, universal remotes and keypads
- Safe to keep using?
- Yes
Ranges are typical for standard residential doors in Oconee County. Your exact price is confirmed before any work begins.
Repairs and pricing
Garage door repair pricing
These are flat rate prices for standard residential doors, quoted over the phone before we come out.
| Repair | What is included | Time | Typical price |
|---|---|---|---|
| Torsion spring replacement (pair) | Two high cycle springs sized to the door, bearings checked, door re-balanced | 60–90 min | $275–$460 |
| Single spring replacement | One spring matched to the existing set, balance and opener force reset | 45–60 min | $185–$290 |
| Lift cable replacement (pair) | Both cables, drum re-set, door squared and re-tensioned | 45–75 min | $185–$320 |
| Door off track and re-rail | Door re-railed, damaged rollers and hinges replaced, track re-plumbed | 1–2 hrs | $210–$395 |
| Roller replacement (set of 10) | Nylon sealed bearing rollers, hinges checked, full lubrication | 60 min | $130–$210 |
| Opener gear and sprocket rebuild | Drive gear kit, chain or belt tension re-set, limits reprogrammed | 45–75 min | $145–$265 |
| Safety sensor repair or alignment | Sensors or brackets replaced, wiring traced, close force retested | 30–60 min | $95–$210 |
| New opener installed | LiftMaster belt drive with battery backup, old unit hauled away | 2–3 hrs | $465–$795 |
| Single panel or section replacement | Section ordered to match, struts and hardware transferred | 2–3 hrs | $380–$650 |
Nights and Sundays
After-hours emergency dispatch adds a flat $95. We quote it upfront, so it is never a surprise on the invoice.
Warranty in writing
1 year on labor, 3 to 7 years on springs depending on cycle rating, and the manufacturer warranty on openers.
Truck stock
Parts we carry on every truck
Standard residential parts are stocked in a dozen sizes, so a broken spring at 9am is a working door by lunch.
- Torsion springs
- Extension springs
- Lift cables
- Cable drums
- Nylon rollers
- Hinges and brackets
- Bearing plates
- Safety sensors
- Weather seal
- Gears and sprockets
- Remotes and keypads
- LiftMaster openers
How it works
Our garage door repair process
- 1.Call or send us the symptomTell us the noise it made and how the door sits. Most problems are identified on the phone.
- 2.Get a flat price and a windowYou get the number and a two hour arrival window before you hang up.
- 3.We inspect before we touch itSprings, cables, drums, rollers, hinges, track, opener force and the photo eyes are all checked first.
- 4.We repair it from truck stockCommon parts ride with us, so 92% of jobs are finished without a second trip.
- 5.We test it and clean upThe door is cycled and balanced, old parts are hauled away, and the written warranty stays with you.
Spring replacement
Garage door spring replacement
A torsion spring is rated in cycles, where one cycle is an open and a close. Builder grade springs are 10,000 cycles, which for a family opening the door four times a day is about seven years.
| Spring grade | Rated cycles | Typical life |
|---|---|---|
| Builder standard | 10,000 | 6 to 8 years |
| High cycle, what we install | 25,000 | 15 to 18 years |
| Commercial or heavy use | 50,000 | 25+ years |
- New springs sized to the actual weight of your door, measured rather than guessed.
- Centre and end bearings inspected, and replaced if worn.
- Cables and drums re-set so the door sits square instead of crooked.
- Opener force and travel limits reprogrammed to the new balance.
Please do not attempt a torsion spring yourself. A wound spring stores hundreds of pounds of force and needs proper winding bars. Screwdrivers slip and the injuries are severe. This is the one job worth calling a pro for.
Repair or replace
Repair or replace your garage door
We tell people to repair when a repair is the right call. These are the factors we weigh.
Repair makes sense
- The panels are straight and rust free, and it is the hardware that failed.
- The door is under about 15 years old and the sections are still solid.
- One or two worn parts, such as springs, cables, rollers, or a bent hinge.
- The repair total lands under roughly a third of a new door price.
- You like how the door looks and it suits the house.
Time to replace
- Multiple panels are cracked, rusted through, or dented past straightening.
- A car hit it, and struck doors are rarely square again.
- You have paid for three or more repairs in the last two years.
- It is single layer steel on an attached garage and the room above is freezing.
- Parts for the model are discontinued, which is common on pre-1995 doors.
A repair made within 90 days credits toward a new door if you decide to replace.
See new door options →Recent work
Recent garage door repairs
Spring failure, SenecaLoud bang at 6am with a truck stuck inside
Both 10,000 cycle springs replaced with 25,000 cycle springs, cables and drums re-set, and opener limits reprogrammed.
- Called 6:40am
- Fixed by 10:15am
- $389 flat
Off track, ClemsonBacked into it, door jammed at an angle
Door re-railed, two bent hinges and six rollers replaced, bottom section straightened, and the track re-plumbed.
- Same day
- 2 hrs on site
- $310 flat
Opener rebuild, WalhallaMotor humming on a 12 year old chain drive
A stripped drive gear and sprocket kit installed instead of a new opener, which saved the homeowner about $340.
- Next morning
- 75 min
- $205 flat
Brands we repair
- Clopay
- Amarr
- Wayne Dalton
- C.H.I.
- Overhead Door
- Raynor
- Garaga
- Haas
- LiftMaster
- Chamberlain
- Genie
- Craftsman
- Linear
- Sommer
- Marantec
We repair every major door and opener line, including the ones we did not install.
Maintenance
Garage door tune-ups
Most emergency calls we run were avoidable. A 25 point tune-up catches frayed cables, dry bearings, loose hardware and a door that is out of balance, which are the four things that quietly kill springs and openers.
Repair FAQ
Frequently Asked Questions
How fast can you actually get here?
Our techs live in Oconee County, so drive times are short. Calls before 2pm are usually handled the same day, with 2 to 4 hours typical for emergencies like a trapped car. If we cannot make it today we will say so on the phone and hold the first slot tomorrow.
Do you charge a service call fee?
It is $59 to come out and diagnose, waived entirely if you approve the repair. If you would rather think about it, you pay the $59 and there is no pressure and no follow-up sales calls.
Can I open the door with a broken spring?
Please do not. A double door with no spring assist can weigh over 250 pounds, so lifting it by hand risks a serious injury, and running the opener will burn out the motor or snap the trolley. If a vehicle is trapped, call us and we will walk you through pulling the emergency release safely, then prioritise the visit.
Why replace both springs when only one broke?
They were installed the same day and have taken the same number of cycles. Replacing one leaves an unbalanced door with a partner spring that is typically months from failing, and a second service call costs more than the second spring. We will do just one if you insist, but we will note it on the invoice.
My door is 20 years old. Can you still get parts?
Hardware such as springs, cables, rollers, hinges, drums and bearings is largely universal and we stock it. Steel sections and decorative panels for discontinued models are the hard part. If yours cannot be matched we will tell you before you spend money on the rest.
Does homeowner insurance cover this?
Normal wear, such as a spring reaching the end of its life, generally is not covered. Sudden damage often is, including a vehicle backing into the door, storm or falling limb damage, or a lightning strike that takes out the opener board. We provide itemised documentation and photos for claims at no charge.
What is your warranty on a repair?
One year on our labor. Springs carry 3 years at standard cycle rating or 7 years on high cycle. Openers and boards carry the manufacturer warranty, which we register for you. All of it prints on the invoice, so nothing is verbal.
Do you repair commercial and roll-up doors?
Yes, including sectional and rolling steel doors, jackshaft operators, dock equipment and gate operators. Commercial repairs are quoted per job, and we offer scheduled preventive maintenance so a stuck door never closes your bay for a day.
How do you take payment?
Card, check, cash or tap to pay in the driveway once the work is done and tested. Nothing up front, and no deposit on repair work.
Repair coverage
Garage door repair in Seneca and nearby areas
Typical response times for an emergency call placed before 2pm on a weekday.
- Seneca1 to 2 hours
- Clemson1 to 2 hours
- Walhalla2 to 3 hours
- Westminster2 to 3 hours
- Pendleton2 to 3 hours
- Andersonsame day, scheduled
We also cover Salem, West Union, Fair Play, Townville, Mountain Rest, Six Mile and Central, plus the Lake Keowee and Lake Hartwell shorelines.
Free garage door estimate
Request a free estimate
Tell us what you need and we will call with pricing, usually within one business hour. Call for urgent repairs.
Call or text(864) 973-0180- Mon–Sat 7am–7pm · 24/7 emergency line
- Licensed & insured · SC Lic. #RBS-40217
- BBB A+ accredited · 4.9★ on Google
Request received
We will call within one business hour. For urgent repairs, call (864) 973-0180.